We pride ourselves on our commitment to quality service. Here are the people working for you every day to repair your vehicle.
Dean Hawley , Lead Technician
Dean is a highly experienced automotive professional with over 35 years in the industry, having worked with renowned brands such as Lincoln Mercury, Cummins Diesel, and most notably Ford. As a certified Ford Master Technician for an impressive 10 years, he has consistently demonstrated unparalleled technical expertise and a commitment to excellence in vehicle diagnostics, repairs, and maintenance.
In 2003, Dean founded his own repair shop, Tri County Auto, naming it after his first Ford dealership he worked at in New York. Under his leadership, Tri County has become a trusted name in the diesel and fleet service industry. Dean's proven track record of reliability, precision, and customer satisfaction has made him a trusted figure in the automotive repair industry.
Brandon Savage , Technician
Brandon is a skilled automotive and diesel technician with a solid education from Crown College School of Trade and Technology in Auto Diesel. With over 10 years of experience, he has proven to be reliable and proficient. He spent 7 years as a certified Cummins technician, gaining expertise in diesel engines, followed by 2 years as a Ford certified technician, and a year at Peterbilt. His last role was with Freightliner, specializing in heavy-duty truck systems and brakes, where he received certifications.
Erica Stanley , Service Writer
Erica has over 15 years of experience in the automotive parts industry, contributing significantly to the Tri County Auto team. She excels in sourcing and providing parts for professional automotive repair shops. Her commitment to excellence and customer service renders her an invaluable asset to Tri County Auto Fleet Services.
Deborah Olson, Office Manager
Deborah has been a resident of the Knoxville area since 1997, where she pursued her studies in Landscape Construction at the University of Tennessee. For the past 27 years, she and her husband have successfully operated their own landscape company. In January 2025, Deborah joined Tri County Auto as the office manager, overseeing front-end operations and supporting the mechanics in their daily tasks-a role she took on after Dean, who handled the maintenance for their company's fleet, presented the opportunity.
Dean and Neal have helped our business with service and repair of our fleet of tow trucks. We appreciate their hard work not only fixing a problem but seeing it thru if repairs are troublesome. They have a great skillset and are very friendly to work with.